Guides & Resources

Small Steps. Stronger Customer Trust.

Practical advice for collecting honest reviews, learning from feedback, and making the most of your Rate My Biz profile. Pick a topic and take your next step.

Start here

Start with the essentials: create your profile, add your business details, and get ready to invite your first customer review.

Read the Getting Started Guide

Create Your First Business Review Page

3 min read · A clear first step

Explore the library

Find Your Next Useful Read

Product walkthroughs and practical advice for everyday business.

Business profile editor showing logo upload, business identity, contact details, and Save profile controls.
Product Guide3 min read

Create Your First Business Review Page

Set up your account, publish a useful business profile, and choose the right link for your first customer review request.

Review request form with Customer name, Customer email, Completed event, and Create review link.
Product Guide3 min read

Ask Customers for Honest Reviews

Create a customer review link, write a neutral invitation, and understand what request statuses do and do not tell you.

Put it into practice

A Simple Way to Get Started

  1. Set Up Your Profile

    Give customers the essentials about your business and a clear place to share their experience.

    Set up your business profile

  2. Invite Honest Feedback

    Make review requests part of your routine with a personal message, a link, or a QR code.

    Learn how to ask for reviews

  3. Keep Listening

    Read what customers share, respond thoughtfully, and turn their feedback into useful next steps.

    Learn how to respond to reviews
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