Luma Studio & Co.
Reliable service, clear communication, and recommendations from every channel.
About
Dependable local service in New York with clear communication from first message to follow-up.
Luma Studio & Co. helps busy customers get dependable, well-managed service without the usual back-and-forth. The team keeps booking, pricing, timing, and follow-up clear, then asks every customer for feedback so new visitors can see the full reputation picture before they choose.
Trust summary
What customers are saying
Average rating4.8
Customer reviews248
Primary sourceRate My Biz
Review channels
Where reviews come from
Google Business Profile
Reviews from this channel are shown with clear source attribution.
Source: Google Business Profile
Facebook Recommendations
Reviews from this channel are shown with clear source attribution.
Source: Facebook Recommendations
Industry directory
This channel contributes rating and review-count signals.
Customer proof
Reviews and recommendations
Maya R.Rate My BizInvitation verified
Consistent from the first message to the follow-up
The team answered quickly, explained the options clearly, and the appointment started right on time. It felt organized without ever feeling rushed.
Response from the business
Thank you, Maya. Clear communication is a big part of the experience we want every customer to have.
Daniel K.From Google Business Profile
Exactly what I hoped to find before choosing a business
I found them through search, then saw the same strong recommendations here. Booking was simple, the reminders were useful, and the service matched the reviews.
Sofia A.Rate My BizTransaction verified
Professional, friendly, and transparent
Pricing, timing, and expectations were all explained before we started. The result matched exactly what we discussed, and the team checked in afterward.
Noah ChenRate My BizEmail verified
Small wait, great recovery
There was a short wait at the desk, but the team noticed, apologized, and handled everything with care. The follow-up message after the visit was a nice touch.
Response from the business
Thanks for the honest note, Noah. We tightened the check-in flow after your visit and appreciate the chance to improve.
Priya M.From Facebook Recommendations
Easy to recommend
We have used this business three times this year. Every visit has been smooth, and they remember the small details that make the experience feel personal.
Omar H.From Industry directory
A polished experience from Luma Studio & Co.
Great experience from the first WhatsApp message. Clear arrival instructions, a clean space, and a team that actually listens before recommending anything.
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Details
Helpful business information
Map
Location
FAQ
Frequently asked questions
How quickly does the team respond?
Most customer messages receive a same-day response during business hours, with clear next steps and confirmation details.
Can customers leave feedback after a visit?
Yes. Customers can leave a direct recommendation through the review page, QR code, receipt link, or follow-up message.
Where do the reviews on this page come from?
The profile brings together direct Rate My Biz recommendations with connected review-channel summaries, so customers can see the wider reputation in one place.
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